Help putting online tools into practice
A participating business reports needing practical help setting up or maintaining its online presence.
GUIDED WALKTHROUGH
Follow a need. See the wider picture.
An ecosystem becomes easier to understand when business needs, resources, programs, and changing conditions can be examined in context. Explore one question from its first record to a possible next step.
A PRACTICAL EXAMPLE
A class ends. Does the need disappear?
Imagine a group of business owners attending digital marketing training. Participation is recorded, yet some owners still need hands-on help putting the tools to work. What would a partner need to know next?
Conceptual exampleSituation: Digital visibility and implementation support
Connections being explored01 / 05
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01 / 05 Business NeedsSymbioNet
What are businesses asking for help with?
A reported need becomes something a partner can investigate.
A recorded need for implementation support
The request can be categorized without assuming that every business in the area has the same need.
Which participants reported this need, and when were the updates recorded?
Select a question to explore one part of this scenario.
How the full system worksTHE WIDER ECOSYSTEM
One question can lead to a wider view.
As more appropriately sourced records become available, organizations can ask questions across participating groups, support topics, programs, and places.
Needs across groups
Are similar requests appearing among different participating businesses or program cohorts?
Explore SymbioNetSupport across organizations
Do available resource descriptions correspond to the topics people are asking about?
Explore SYP GuidanceFollow-up over time
What is recorded after a class, referral, or technical assistance engagement?
Explore CitySyncCONTINUE EXPLORING
What would you want to understand about your ecosystem?
Bring a question about a program, industry, partner network, or region. We can discuss what information would be useful to examine and how a relevant demonstration could be structured.